Privacy Policy

GrowthFusionAI ("we," "us," or "our") is committed to protecting the privacy of our clients, their customers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our Services — including our AI Assistant platform, website at growthfusionai.com, and all related services.

By using our Services, completing any purchase, or submitting your information through our website or booking pages, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Services immediately.

Information You Provide Directly:

• Contact information submitted through our discovery call booking form (name, email, phone number, business name)
• Payment and billing information processed securely via Stripe — we do not store card details directly
• Business information you provide during onboarding (services, FAQs, pricing, team details, call scripts)
• Communications with our support and onboarding team via email or phone

Information Collected Automatically:

• Website usage data (pages visited, time on site, referral source, click behaviour)
• Device and browser information (browser type, operating system, screen resolution)
• IP address and approximate geographic location
• Cookies and similar tracking technologies used to improve site performance and user experience

Call, Lead & Conversation Data (Your Customers):

• Caller name, phone number, and email address
• Call recordings and AI-generated transcripts
• Appointment booking details and calendar entries
• Lead qualification responses and lead scoring data
• SMS and messaging conversation records
• Meta Lead Form submission data (where Meta integration is active)

We use collected information to:

• Provide, operate, configure, and improve our AI Assistant Services
• Process payments and manage subscriptions via Stripe
• Schedule and conduct discovery calls and onboarding sessions
• Send service notifications, booking confirmations, and support communications
• Train and refine our AI models using anonymised, aggregated data only
• Comply with applicable legal obligations
• Detect and prevent fraud, abuse, or unauthorised access
• Analyse usage patterns to improve platform performance and reliability

We do not sell your personal information or your customers' personal information to third parties for marketing purposes.

When you book a Discovery Call or Onboarding Call through our website, the information you submit (name, email, phone, business details) is collected by GrowthFusionAI and may also be stored within our CRM platform (GoHighLevel) for the purpose of managing your onboarding journey and follow-up communications.

By submitting a booking form, you consent to being contacted by GrowthFusionAI via email, phone, or SMS in relation to your inquiry and the Services.

Our AI Assistant Services include call recording and transcription capabilities. By activating these features, you represent and warrant that you have complied with all applicable laws regarding call recording consent, including the Telephone Consumer Protection Act (TCPA) and applicable state or national wiretapping laws.

In jurisdictions requiring two-party or all-party consent, you are responsible for ensuring callers are notified that calls may be recorded. We recommend including a disclosure in your AI greeting script. GrowthFusionAI is not liable for your failure to obtain required consents.

We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our Services, including cloud hosting providers, Stripe (payment processing), Twilio (SMS and voice), GoHighLevel (CRM), and calendar integration partners
• CRM and Calendar Integrations: Data you authorise us to sync with GoHighLevel, Google Calendar, Outlook, and other connected platforms you configure
• Meta (Facebook/Instagram): Where Meta Lead Generation integration is enabled, lead form submission data is received from Meta and processed through our platform in accordance with Meta's data policies
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction

We retain your account and business data for as long as your account is active or as needed to provide Services. Call recordings and transcripts are retained for 90 days by default. Upon account cancellation, we will delete your data within 30 days, except where retention is required by applicable law or for dispute resolution purposes.

We implement industry-standard security measures including TLS/SSL encryption for data in transit, AES-256 encryption for data at rest, role-based access controls, and regular security reviews. While we take security seriously, no system is 100% secure. We encourage you to notify us immediately at [email protected] of any suspected security breach.

We use cookies and similar technologies to maintain session state, analyse website traffic, and improve user experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website. We use privacy-focused analytics to understand how visitors use our website; this data is aggregated and anonymised.

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal data we hold about you, object to or restrict processing, and request data portability. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact us at:

GrowthFusionAI — Privacy Team
Email: [email protected]
Website: growthfusionai.com